Had a great experience staying here. The location is great, close to downtown. You are able to walk pretty much anywhere. The room itself was very clean and well taken care of. We were able to check in early which was perfect. We had no issues. We even enjoyed the continental breakfast!

For some reason, this place keeps the rooms set at 85 degrees which is ridiculously high. Ants in room 33 by the front door, on the counter by the stove and in the bathroom. Yes, we told the front desk and were give a can of insect spray to take care of the problem ourselves. The stove didn't work which was a problem because we chose this room based on the fact that we could cook in it. The pots and pans were dirty and I washed them before I even realized the stove didn't work. The cheap dish soap was watered down and only had a teeny amount left in the bottle. The cupboard under the sink had dried, caked on soap all over the shelf too. A bar was broken in the fridge so we couldn't utilize the whole fridge which was also a problem on our 3 night stay. The horn for the drawbridge is loud, but we had to keep the windows open because the room would not cool down. Even after 8 hours with the windows and the door wall open, it was still 78 degrees so sleeping was minimal. Mind you, it was only 35 degrees outside so I couldn't imagine how bad it would have been on a warmer day. Cigarette butts all over our patio too. Will never stay again and would have left if I wasn't there for a wedding. The only thing I actually enjoyed was the jetted tub after I cleaned it out myself. There were 2 dead flying ants and a spider that took residency in it.

We were four carloads of family attending a mid-November wedding, driving up from Ohio. Late check-ins were handled marvelously! Older hotel with large rooms and magnificent views.

I rented a Lake Michigan Suite for 2 nights for my daughter and her husband after their wedding. I assume they have at least one room that looks like the pictures but that isn't what they got. I was charged $737 for two nights for a room that looked nothing like the pictures. It wasn't just that it was outdated, it was disgustingly filthy. I wish I had taken photos to share but unfortunately I did not. I would not recommend this place.

This hotel is all about the location. It’s convenient but the quality of rooms are not up to par. Ours was still dirty, had a few hair ties, spiders and just a general dirtiness. Pretty dated hotel if you don’t mind. Good location.