Pro: best location and view in town. Con: I will never understand why this hotel acts as though they have no money. Biggest issue, the pool and amenities!! The website falsely advertises a heated pool and restaurant. There is no restaurant and since the Edgewater was built, the pool has been ice cold and outdated!! Come in the summer or winter and the pool is almost unusable. Your children shouldn’t turn blue before they “get used to it”. I happened to mention this when booking my room and was met with “I’ve had a few complaints about that recently. I will ask the maintenance man to turn it up” to when I checked in “I’ve only worked here two weeks. Everyone uses the pool. Nobody has complained”. Sure enough, I take my group to the ice cold pool where everyone in the room is so cold they jump into the hot tub. If there are more than 8 ppl trying to use those amenities it is impossible. The room was okay, except it smelled like bacon and eggs the entire night. I realized there were hardly any plates, glasses, etc. until I opened the dishwasher and found it full. Am I supposed to empty this…..on my vacation, at this rate???? The deck siding looked like it had vomit down the wall. The upstairs was like a sauna while downstairs was an ice box. Overall, eh!! The room shook when trucks crossed the bridge. They did update the WIFI recently! But really, that’s about the only update in 40 years!! We will no longer go here for a pool night away! As a side note, I almost was asked to leave over Venetian when my 12 year old went to the pool without an adult present (me) but this time, all staff leave at 6pm. You’ll need a code to even get in. I was shocked to see 5 kids alone at the pool ages ranging from 10 to 15. Nobody tried to threaten their parents or kick them out 🙄! Not impressed lately!

The front desk staff is terrific. The suites are clean and bright with lots of room to relax in a great location. This is the best place to stay in Charlevoix.

Such a great location and close to everything! Amazing views and welcoming to all. With 1-3 bedroom options, this place is sure to fit your groups needs. I will definitely be back and have already booked my next trip.

Clean great location. Watch boats go by from Balcony. Beautiful houses set in the hills over looking bay. Looks like post card.

Nice, but very limited parking. Staff was great.